Cancellation Policy & Withdrawal Form
A. Cancellation Policy
Introduction
Consumers have a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us (nextReality.Hamburg e.V., Am Sandtorkai 27/28, 20457 Hamburg, Germany, Tel.: +49 178 6360654, Email: info@nextreality.hamburg) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. For this refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion and/or Premature Expiry of the Right of Withdrawal
Unless otherwise agreed, the right of withdrawal does not apply to contracts for the provision of services related to leisure activities if the contract provides for a specific date or period of performance. Accordingly, the right of withdrawal is also excluded for contracts involving the sale of tickets for time-bound leisure events.
B. Withdrawal Form
If you wish to cancel the contract, please fill out this form and send it back to us.
To:
nextReality.Hamburg e.V.
Am Sandtorkai 27/28
20457 Hamburg
Deutschland
E-Mail: info@nextreality.hamburg
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________
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Ordered on (*) ____________ / received (*) __________________
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Name of consumer(s):
________________________________________________________
Address of consumer(s):
________________________________________________________
Signature of consumer(s) (only if this form is submitted in paper format):
_________________________
Date
(*) Delete as appropriate.